BoldCare
Welcome to BoldCare. We're here to help.
When you buy a Bold home, a BoldCare professional will ensure your home buying experience is as seamless as possible. Should you have a question or require service, let us know. Our BoldCare program is our tried, tested and perfected solution for homeowner support.
A Bold commitment
to service excellence.
We’re committed to providing you with responsive, timely service, whether it’s a plumbing, appliance or electrical issue. In fact, we promise to respond to your request within 24 hours.
Quality that lasts.
At Bold, quality comes first and foremost. Bold Construction, our in-house construction management team, places a top priority on professionalism, quality assurance and customer satisfaction.
Conasys Homeowner Care Portal
One-stop home care.
It couldn’t be simpler: just log on to find out everything from warranty details to the status of a work order.
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Energy Efficiency -
Homeowner
Guide -
Homeowner
Care App -
Service
Request -
Dedicated
Personnel
Building Warranty
Each and every Bold home is covered by a 1/2/5/10 year warranty program under BC's homeowner insurance.
1
Day
Have an issue? Within 1 business day of contacting us, we’ll respond to your inquiry.
12
Months
Material and labour coverage for any and all defects.
15
Months
Material and labour coverage for all defects in the common facilities.
2
Years
Material and coverage of all systems such as heating, plumbing, A/C, electrical, gas and ventilation.
5
Years
Warranty on the building envelope, including water penetration.
10
Years
Warranty on structural defects.
Homecare Contact
Have a question?
We want to hear from you.
For all homeowner inquiries regarding warranties, repairs and general service requests, please contact a support representative.
Email: boldcare@bold.ca
Support Line: register
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Material &
Labour -
Heating -
Plumbing -
Electrical -
Building
Envelope -
Structure
Putting people first.
Being human-centred is at the core of everything we do.